Pam joined Newcastle City Council as Chief Executive in January 2022 having been Chief Executive at Stockport Council since 2017 where she was also Greater Manchester's Lead Chief Executive for 'Age Friendly Greater Manchester', and she continues to be the Solace lead spokesperson for Housing. She was previously Chief Executive at Burnley Council and has also worked for the Audit Commission.

Pam joins Newcastle City Council at a time of great change and opportunity as the city seeks to emerge strongly from the pandemic. Pam is passionate about people, communities and neighbourhoods and is eager to work with residents and colleagues from across the region to achieve the best outcomes for the people of Newcastle; leveraging the opportunities that levelling up and devolution offer to secure outstanding schools, excellent jobs and high-quality homes to make Newcastle one of the best places in the world to grow up, work and live.